Administrative Assistant, Medical Billing Support Specialist

Position Overview:

We are seeking an Administrative Assistant to run a medical practice and a speciality ambulatory surgical center.  Experience or interest in Medical Billing support is also required. 

This is an entry-level, full-time role in Delaware and is best suited for someone living in Delaware or who has reasons to move to Delaware.

Suitable for someone finishing their degree and seeking a healthcare career.

This is not for a full-time college student seeking part-time work.

Key Responsibilities: Administrative Help, Billing & Claims Support:

• Support the medical practice as an Administrative Assistant in day to day management of the medical practice and the speciality surgical center.
• Support managing the Electronic Health Records and Electronic Medical Record Management- eClinicalWorks
• Support billing medical workflows for: Medical Health Insurance Billing; Workers’ Compensation; Auto Accident; Attorney-represented medico-legal cases
• Prepare, submit, and track health insurance claims using eClinicalWorks
• Assist with charge entry, claim follow-up, and payment posting
• Monitor claim status, appeals, resubmissions, and documentation requests
• Track prior authorizations, lien status, and patient/claim-specific requirements
• Maintain accurate notes and payer-specific billing documentation
• Assist with record requests, billing statements, and itemized invoices

Must-Have Qualifications (Required):

• Bachelor's Degree and education in medical-related subjects- biology, medical technology, health care management etc.,
• Prior experience in EMR, EHR or medical billing preferred.
• Working knowledge in eClinicalWorks preferred
• Professional communication skills (written and verbal)
• Strong computer and EMR software learning and navigation skills

Nice-to-Have Qualifications:

• Experience in pain management, orthopedics, neurology, or surgical practices
• Prior experience working in a physician's office setting
• Familiarity with: Delaware-specific health insurance, Worker's compensation or PIP billing nuances

Work Environment:

• Speciality outpatient medical practice
• EMR documentation- billing environment
• Close collaboration with clinical, administrative, and billing

This Role Is:

• Is not remote
• For someone living in Delaware or the nearby vicinity
• Is not suitable for CPT and OPT international graduates.